Legal Disclaimer

Letably Legal Disclaimer

Last updated: [DATE]

1. General Disclaimer

The Letably platform and services (the "Service") are provided by Letably Ltd ("Letably", "we", "us", or "our").

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED.

Your use of the Service is at your sole risk. We do not warrant that the Service will be uninterrupted, error-free, secure, or free from viruses or other harmful components.

2. Not Legal, Tax, or Professional Advice

2.1 No Legal Advice

The Service is a software tool only. Nothing in the Service constitutes legal advice or creates a solicitor-client relationship.

The Service may include:

  • Template documents (tenancy agreements, notices, etc.)
  • Guidance text and help articles
  • Automated tools and checklists

These are provided for convenience only and should not be relied upon as legal advice. Laws and regulations vary and change frequently. What is appropriate in one situation may not be appropriate in another.

You should seek independent legal advice from a qualified solicitor before:

  • Entering into tenancy agreements
  • Serving notices on tenants
  • Taking enforcement action
  • Making decisions with legal implications

2.2 No Tax or Financial Advice

The Service does not provide tax, accounting, or financial advice. You should consult a qualified accountant or financial adviser for such matters.

2.3 No Immigration Advice

The Service may include tools to assist with Right to Rent checks. However:

  • We do not provide immigration advice
  • We are not registered with the Office of the Immigration Services Commissioner (OISC)
  • You must follow current Home Office guidance
  • You are solely responsible for compliance with immigration laws

3. Template Documents

3.1 General Templates

The Service may provide template documents including:

  • Assured Shorthold Tenancy agreements
  • Section 8 notices
  • Inventory templates
  • Reference request forms
  • Other property management documents

These templates are:

  • Provided for general guidance only
  • Not tailored to your specific circumstances
  • Not guaranteed to be up-to-date with current legislation at any given time
  • Not automatically updated when laws or regulations change
  • Not a substitute for professionally drafted documents
  • Not reviewed or endorsed by any legal professional on your behalf

UK housing and tenancy legislation changes frequently. Template documents provided within the Service may not reflect the most recent legislative amendments, court decisions, or regulatory guidance. You must independently verify that any template document is suitable for your specific circumstances and compliant with current law before use.

3.2 Your Responsibility

You are solely responsible for:

  • Reviewing and customising templates for your needs
  • Ensuring documents comply with current laws
  • Seeking legal advice where appropriate
  • The accuracy and completeness of information entered
  • The legal enforceability of any documents created

3.3 No Guarantee of Enforceability

We do not guarantee that any document created using the Service will be legally valid, enforceable, or achieve your intended purpose. Legal requirements vary based on jurisdiction, property type, tenant circumstances, and other factors.

4. Digital Signatures

4.1 Electronic Signature Functionality

The Service may facilitate electronic signatures on documents.

4.2 Legal Status

The legal status of electronic signatures varies depending on:

  • The type of document
  • The jurisdiction
  • The execution requirements
  • The parties involved

Under UK law (Electronic Communications Act 2000 and eIDAS Regulation):

  • Electronic signatures are generally admissible as evidence
  • Some documents may require "wet-ink" signatures or specific formalities
  • Deeds may have additional execution requirements

4.3 Your Responsibility

You are solely responsible for:

  • Determining whether electronic signatures are appropriate for your documents
  • Ensuring compliance with any specific execution requirements
  • Verifying the identity of signatories
  • Maintaining evidence of the signing process
  • Seeking legal advice on the enforceability of electronically signed documents

4.4 No Guarantee

We do not guarantee that electronically signed documents will be legally valid or enforceable. We are not liable for any losses arising from the use of electronic signatures.

5. Right to Rent

5.1 Compliance Tools

The Service may include tools to assist with Right to Rent checks required under the Immigration Act 2014 and Immigration Act 2016.

5.2 Your Obligations

As a landlord or letting agent, you are legally responsible for:

  • Conducting Right to Rent checks before granting a tenancy
  • Verifying original documents in person (or via certified digital checks)
  • Following the prescribed checking process
  • Retaining copies for the required period
  • Conducting follow-up checks where applicable
  • Reporting to the Home Office where required

5.3 Limitations

The Service:

  • Does not verify the authenticity of identity documents
  • Does not confirm immigration status with the Home Office (unless using integrated checking services)
  • Does not guarantee that checks conducted meet legal requirements
  • Is not a substitute for understanding your legal obligations

5.4 Penalties

Civil penalties for non-compliance with Right to Rent can be up to £20,000 per tenant. Criminal offences can result in imprisonment.

We are not liable for any penalties, fines, or other consequences arising from your failure to comply with Right to Rent requirements.

6. Document Storage and Verification

6.1 Storage Only

When you upload documents to the Service (such as identity documents, certificates, or references), we store them on your behalf. We do not:

  • Verify the authenticity of uploaded documents
  • Confirm that documents are genuine or unaltered
  • Check that documents belong to the stated individual
  • Validate expiry dates or other information

6.2 Your Responsibility

You are responsible for:

  • Verifying documents through appropriate means
  • Checking documents against the individual presenting them
  • Ensuring documents are genuine and valid
  • Complying with document retention requirements

7. Reminders, Notifications, and Alerts

7.1 Convenience Feature Only

The Service may generate reminders, notifications, or alerts relating to certificate expiry dates, payment due dates, overdue rent, maintenance requests, viewing appointments, or other time-sensitive matters ("Reminder Features").

Reminder Features are provided as a convenience only. They are not a substitute for your own compliance monitoring, record-keeping, or business processes.

7.2 No Guarantee of Delivery or Accuracy

We do not guarantee that reminders or notifications will be:

  • Delivered on time or at all
  • Accurate, complete, or up-to-date
  • Free from errors, delays, or system failures
  • Sent for every event or deadline that may be relevant to your business

Reminders may be affected by software defects, system maintenance, connectivity issues, configuration errors, or other factors outside our control.

7.3 Your Responsibility

You are solely responsible for:

  • Maintaining your own independent systems and processes for tracking compliance deadlines, payment due dates, certificate expiry dates, and all other obligations
  • Monitoring your regulatory obligations regardless of whether the Service generates reminders
  • Not relying on the Service as your sole or primary method of tracking compliance deadlines
  • Taking action on compliance matters independently of any notification from the Service

7.4 No Liability

The absence of a reminder, notification, or alert from the Service does not indicate that no action is required on your part. We are not liable for any losses, penalties, fines, regulatory action, or other consequences arising from:

  • A reminder not being generated or delivered
  • A reminder being inaccurate, delayed, or incomplete
  • Your reliance on Reminder Features instead of maintaining your own compliance monitoring

8. No Compliance Monitoring or Auditing

8.1 Tool, Not a Compliance Service

Letably is a software tool that assists you in managing your property business. Letably does not monitor, audit, verify, or guarantee your compliance with any laws, regulations, or legal obligations.

Specifically, Letably does not:

  • Review your data to check whether you are compliant with any law or regulation
  • Verify that you have met your obligations under housing, data protection, immigration, health and safety, or any other legislation
  • Provide compliance assessments, audits, or certifications
  • Alert you to every legal obligation that may apply to your business
  • Act as a compliance officer, consultant, or adviser on your behalf

8.2 Absence of Warnings

The absence of a warning, alert, error, or notification from the Service does not mean that you are compliant with any particular law or regulation. You must not treat the absence of a warning as confirmation of compliance.

8.3 Independent Compliance

You are solely responsible for:

  • Understanding all laws and regulations that apply to your letting business
  • Implementing appropriate policies and procedures to ensure compliance
  • Seeking independent legal and professional advice where necessary
  • Maintaining your own compliance records independently of the Service

9. Third-Party Services

9.1 Integrations

The Service may integrate with or link to third-party services. These third-party services are not under our control, and we are not responsible for their content, functionality, availability, or practices.

9.2 Your Agreements

Your use of third-party services is subject to the terms and conditions of those services. You are responsible for reviewing and complying with those terms.

9.3 No Endorsement

Reference to third-party services does not constitute endorsement or recommendation.

10. Accuracy of Information

10.1 User-Provided Information

The Service displays and processes information provided by users. We do not verify the accuracy of user-provided information.

10.2 Help Content

Help articles, guides, and other informational content in the Service are provided for general guidance only. While we endeavour to keep this content accurate and up-to-date, we do not guarantee its accuracy or completeness.

10.3 Changes in Law

Laws, regulations, and best practices change frequently. Information in the Service may not reflect the most recent legal developments.

11. Service Availability

11.1 No Guarantee

We do not guarantee that the Service will be available at all times or that it will be free from errors or interruptions.

11.2 Maintenance

We may perform maintenance on the Service from time to time, which may result in temporary unavailability.

11.3 Your Backups

You are responsible for maintaining your own backups of important data. We are not liable for any loss of data.

12. Security

12.1 Our Measures

We implement reasonable security measures to protect data stored in the Service. However, no system can be guaranteed 100% secure.

12.2 No Guarantee

We do not guarantee that the Service is immune from unauthorised access, hacking, data loss, or other security breaches.

12.3 Your Security

You are responsible for maintaining the security of your account credentials and the devices you use to access the Service.

13. Limitation of Liability

To the maximum extent permitted by law:

  • We shall not be liable for any indirect, incidental, special, consequential, or punitive damages
  • We shall not be liable for any loss of profits, revenue, data, or business opportunities
  • Our total liability shall not exceed the fees paid by you in the twelve (12) months preceding the claim

Nothing in this disclaimer excludes liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded by law.

See our Terms of Service for full details of limitations of liability.

14. Indemnification

You agree to indemnify and hold harmless Letably and its officers, directors, employees, and agents from any claims, damages, or expenses arising from:

  • Your use of the Service
  • Your violation of any laws or regulations
  • Your breach of these terms
  • Any claims by third parties (including tenants) relating to your use of the Service

15. Governing Law

This disclaimer is governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction over any disputes.

16. Contact

If you have questions about this disclaimer, please contact us at:

Letably Ltd [ADDRESS]

Email: [EMAIL]